Emergency Response
IN CASE OF EMERGENCY CALL 403-932-2707
Calls between 8am-4:30pm Monday-Friday will be answered at our main office.
Calls after hours, on weekends or stat holidays will direct you to dial “1” and connect you to an On-Call Gas Utility Operator.
Carbon Monoxide
Carbon Monoxide (CO) is an invisible, odourless gas that in high concentrations may be deadly. Faulty venting, parts, or plugged appliances can lead to the release of this gas. Your best prevention is proper maintenance of your natural gas appliances, and installation of Carbon Monoxide detectors on all levels.
Read more about Carbon Monoxide poisoning and prevention.
If you have carbon monoxide or gas odour concerns then call 403-932-2707 and follow the prompts for our 24/7 on-call service person.
Line Locating
Cochrane Lake Gas Co-op is a registered member of Utility Safety Partners – Click Before You Dig.
Utility Safety Partners is a not-for-profit organization and there is no charge to you for this service, so please remember to dig responsibly.
Remember, you could be liable for damage to any underground facilities caused by your operations. Just one quick call to Alberta 1 Call could save you a costly, hazardous line hit. There is also potential for an even higher cost; contact with an underground utility can result in severe injury and death.
Submit your locate request online or by phone
To request that buried utilities on your property be located and marked:
- Submit a request online anytime at ClickBeforeYouDig or call 1-800-242-3447 (Monday – Friday, between 8:00am and 4:30pm).
- Plan ahead and place your request at least three full working days before you start your project.
Natural Gas Leak Detection
Cochrane Lake Gas Co-op is committed to providing safe, reliable natural gas to our members.
As part of our regular system repair and maintenance, every year we inspect our pipelines by walking two taps per year, inspecting our entire franchise every 5 years. We employ a third party to walk the natural gas distribution lines using sensitive detection equipment to check for potential underground and above ground leaks.
Sign up for Constant Contact to be notified when Line Walking is coming to your area!
To sign up, Constant Contact forms can be found under the “Useful Forms” Tab.
Construction Deadline
If you require primary gas service installation this year, please contact us prior to:
SEPTEMBER 15, 2024
Priority will be given to projects with complete and paid packages prior to the deadline.
Natural Gas Installations
The following steps are necessary to move forward with a Natural Gas Installation:
- A signed contract, Idle Maintenance Service Agreement and a Utility of Right of Way (URW)
- Payment for installation of natural gas
- An on-site meeting with one of our Gas Utility Operators to determine pipe and meter location
- A copy of the Service Completion form and Gas Permit Application
Natural Gas Rates
Please see the Rates Section of our website for costs.
Meter Connection
Once construction has been completed and you are ready for your meter to be connected to natural gas, a meter can be installed.
Ensure all required documentation has been submitted and place a request for service to Cochrane Lake Gas Co-op.
